Privacy Policy
Last updated: [24/11/2025]
This Privacy Policy explains how Nowé Spirits collects, uses and protects your personal data when you visit www.nowespirits.co.uk or purchase our products.
We are based in the United Kingdom and process your data in accordance with UK GDPR and the Data Protection Act 2018.
1. Who we are
Nowé Spirits
Website: https://www.nowespirits.co.uk/
Email: ryanjames@nowespirits.co.uk
Jurisdiction: England & Wales
When we say “you”, we mean website visitors, customers and anyone contacting us.
2. What data we collect
We may collect:
Information you provide directly:
Name
Billing and delivery address
Email address
Phone number (if provided)
Order details (products purchased, date, value)
Messages sent via email or contact forms
Information collected automatically:
IP address and approximate location
Device type and browser
Pages viewed and time on site
Referring website or link
This may be collected via Squarespace analytics and cookies.
Payment information:
We do not store your full card details. Payments are processed securely by Stripe or other payment providers. They are responsible for your card information under their own privacy policies.
3. How we use your data
We use your data to:
Process and fulfil your orders
Arrange delivery of your purchases
Provide customer support and respond to enquiries
Send essential service emails (order confirmation, shipping updates, etc.)
Maintain our accounts, tax and legal records
Improve our website and product offering
Comply with legal obligations, including age-verification for alcohol sales
We will only send marketing emails if you explicitly opt in, and you can unsubscribe at any time.
4. Legal basis for processing
We process your personal data on the following legal bases:
Contract – to process and deliver your orders
Legal obligation – for tax, accounting and regulatory requirements
Legitimate interests – to run and improve our business, prevent fraud and ensure age restrictions are met
Consent – for optional marketing communications (where given)
5. Sharing your data
We share your data only where necessary, for example with:
Payment processors
Website platform
Delivery and courier services
Professional advisors
Authorities or regulators if required by law
We do NOT sell your personal data to third parties.
6. How long we keep your data
We retain personal data only as long as necessary for:
Completing your orders and providing customer service
Fulfilling tax and accounting obligations (typically up to 6 years)
Complying with legal or regulatory requirements
Where we no longer need your data, we will delete or anonymise it.
7. Cookies & tracking
Our website may use cookies and similar technologies for:
Basic site functionality
Analytics (e.g. Squarespace/third-party analytics)
Remembering your basket or preferences
You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
If you add a cookie banner later, you can link it to this section.
8. Age restrictions
We only sell alcoholic products to persons aged 18 or over.
We may use your data to verify age (for example through delivery checks or ID requests) and we reserve the right to refuse or cancel orders where we cannot verify age or suspect misuse.
9. Your rights (UK GDPR)
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (where we have no legal reason to keep it)
Object to certain types of processing
Restrict processing in certain circumstances
Request a copy of your data in portable format
To exercise your rights, contact: ryanjames@nowespirits.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Last updated” date at the top.